Refund Policy
At quick-sy.com, we are committed to providing our customers with a hassle-free shopping experience. If for any reason you are not satisfied with your purchase, our Refund Policy outlines the conditions under which we will accept returns and issue refunds.
You are eligible for a return and refund if the following conditions are met:
The product is defective, damaged, or faulty upon delivery.
The product is not as described or is significantly different from what was ordered.
The product is unused, in its original packaging, and in resalable condition.
Please note that certain products may be non-returnable or non-refundable. These include:
Perishable items, such as food and beverages.
Personalized or custom-made products.
Opened or used products that are not defective.
To initiate a return, please follow these steps:
Contact our customer support team at support@quick-sy.com within 7 days from the date of delivery to request a return authorization.
Provide proof of purchase, including your order number and a description of the issue with the product.
Our team will review your request and provide you with instructions on how to return the product.
Please ensure the item is returned in its original packaging and in resalable condition.
You will be responsible for covering the return shipping costs unless the product is defective or incorrect.
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If your return is approved, we will process your refund using the original payment method.
Refund Timeframe: Please allow up to 7-10 business days for the refund to appear in your account after approval.
Partial Refunds: In some cases, a partial refund may be issued if the product is returned in used or damaged condition.
At this time, we do not offer direct exchanges. If you wish to receive a different product, please follow the return process and place a new order for the desired item.
The following items are non-refundable and cannot be returned:
Gift cards.
Downloadable software products.
Items marked as final sale or clearance.
If your product arrives damaged or defective, please contact our customer support team immediately with a description and photos of the issue. We will resolve the matter by either offering a refund or sending a replacement product, depending on the situation.
If you have any questions or concerns about our Refund Policy, or if you need assistance with a return or refund, please contact our customer support team at:
